Whatsapp web emoji rendering issue in Isolated mode

Products

• Web Isolation Cloud

Issue/Introduction

In Isolated mode (VRM or GRM) no emoji is inserted; repeated clicks sometimes insert emojis randomly

Resolution

1. Login to the Web Isolation Console.

2. Navigate to Policy Entities -> Policy Advanced Settings -> Edit relevant entity (Default is Primary Policy Advanced Settings).

3. Click "EDIT..." under Internal Settings.

4. Search for the option "asyncMouseClick.allowDomains".

5. Set the following "[web.whatsapp.com, 4]"

5. Click Update -> Update and Push settings to take effect.