Failed to NSX install by health check error.

Products

• VMware NSX
• VMware vSphere ESXi
• VMware vCenter Server
• VMware Cloud Foundation
• VMware SDDC Manager / VCF Installer

Issue/Introduction

The NSX installation on the ESXi host fails because the health check for the ESXi host in the cluster failed.

• In [Fabric] - [Hosts], some ESXi hosts display "Install failed".
• The "/var/log/upgrade-coordinator/upgrade-coordinator.log" file in NSX Manager indicates that it is waiting for the "Health Check failed" status on some ESXi hosts to be resolved.
  

  <timestamp> <nsx-manager> NSX 98181 FABRIC [nsx@6876 comp="nsx-manager" level="INFO" subcomp="manager"] FN <uuid> installation status = Waiting for fabric-node installation failure to be fixed: Health Check for '<ESXi-A>' failed Host '<ESXi-B>' was not processed, the reason: 'Health Check for '<ESXi-A>' failed', statelessHost = false, forceSync = false

• The "/var/log/vmware/vmware-updatemgr/vum-server/vmware-vum-server.log" file in vCenter Server indicates that the ESXi host health check failed and the status is listed as "Task Failed".
  

  <timestamp> error vmware-vum-server[24503] [Originator@6876 sub=ClusterApplySolutionTask] [Task, 524] Task:com.vmware.vcIntegrity.lifecycle.ClusterApplyNsxTask ID:<uuid>. Task Failed. Error: Error:
  -->    com.vmware.vapi.std.errors.error
  --> Messages:
  -->    com.vmware.vcIntegrity.lifecycle.TaskError.HealthCheckFailed<Health Check for '<ESXi-A>' failed>
  --> 

• If you check the [Monitor] > [Tasks] in cluster of the vSphere Client, you will see that an error has occurred in [Apply NSX Solution].
• You can verify that an error exists by navigating to [Monitor] > [Skyline Health] in hosts of the vSphere Client.

Environment

VMware NSX
VMware vSphere ESXi
VMware vCenter Server
VMware Cloud Foundation
VMware SDDC Manager

Cause

If there are any errors in the Health Check, the NSX installation will fail.

Resolution

Review the details of the Health Check error and resolve it.
Once resolved, please retry the NSX installation.

If you're having trouble resolving the Health Check, please open a case with Broadcom Support for assistance.
See Creating and managing Broadcom support cases for details on opening a case.