Image sync completes successfully without any error but image doesn't show up

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

• Template is copied between hosts and/or vCenters
• Template is present in the same location in vCenter as the currently available templates, but is not available for selection when creating a new Image Mapping 
• Image Sync and Data Collection complete successfully with no Warnings or Errors

Environment

Aria Automation 8.x

Cause

Template may have a duplicate UUID in vCenter, preventing Aria Automation from seeing it as a new template

Resolution

1. Clone the template in vCenter
2. Trigger Image Sync in Aria Automation under Infrastructure > Connections > Cloud Accounts to pull in the new image
3. Wait for the Image Sync task to complete
4. Browse to Infrastructure > Configure > Image Mapping
5. Create a New Image Mapping and the template should now be avaialble for selection