UMP home page showng Tomcat 404 error

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Article ID: 4340

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Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

Following the deployment of ump_servicepack_metapackage connecting to the UMP home Tomcat report 404.ried logging in as administrator with same result.

When trying to login as administrator, wasp.log shows the following message.
Oct 21 11:00:00:117 WARN [http-bio-80-exec-10, com.nimsoft.udm.utilities.nimbus.UdmConnectionLookup] Waiting to obtain UDM database connection properties: (11) command not found, Received status (11) on response (for sendRcv) for cmd = 'getUdmDatabaseConnection' Retrying...

 

Cause

As the following message is repeated in wasp.

Oct 21 12:12:00:123 WARN [http-bio-80-exec-10, com.nimsoft.udm.utilities.nimbus.UdmConnectionLookup] Waiting to obtain UDM database connection properties: (11) command not found, Received status (11) on response (for sendRcv) for cmd = 'getUdmDatabaseConnection' Retrying... 

 As well as message in udm_manager log such as 

Exception establishing Datomic connection: :db.error/not-enough-memory (datomic.objectCacheMax + datomic.memoryIndexMax) exceeds 75% of JVM RAM.

It is a shortage of JVM memory size.

 


Environment

During the upgrading UMP 8.4XEven following up the below steps1) Stopped wasp2) deleted the old copy of wasp/webapps/ROOT that I restored3) used wasp->configure->ROOT->refresh webapps to flag performing a refresh4) restarted waspwasp/webapps/ROOT was refreshed and now html/version.txt is reporting UMP_842_GA as expected.Now able to login but USM sits at LOADING....

Resolution

Once this error from udm, was able to look at the datomic settings and adjust the JVM size.

It resolves the problem