Drill-Down Report Display Issue

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

Users granted instance-level access to a report are unable to view any associated drill-down reports. When attempting to access the drill-down functionality, users encounter a white screen instead of the expected report content.

 

Environment

v16.4.0

Cause

WARN  yyyy-mm-dd:22:47,093 [http-nio-1640-exec-738] provider.DataProviderResourceProvider (clarity:admin as rep_zzz:5445xvnczz__yyy123-zzz:PPM_REST_API) (zzzyyyxxx123456) User rep_zzz is trying to view report, but does not have view permission for the report

 

ERROR yyyy-mm-dd06:22:47,093 [http-nio-1640-exec-738] ppm.rest (clarity:admin as rep_tst:clarity:admin as rep_zzz:5445xvnczz__yyy123-zzz:PPM_REST_API) (zzzyyyxxx123456)

com.ca.ppm.rest.exception.AuthException: API-1007 : You are not authorized to process request. Contact your system administrator for necessary security rights.

at com.niku.reporting.data.providers.rest.provider.DataProviderResourceProvider.checkAccessRight(DataProviderResourceProvider.java:201)

Resolution

Not reproducible in v16.4.1.