MUX Staffing - Prefilter in view does not work

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Going to Staffing workspace - in Allocation by Investments the prefilter Active = Yes is set, however Inactive investments are displayed in the view.

Environment

All Supported Clarity releases

Resolution

This is an issue with the View - we need to reset the prefilter

1. Open the affected view in MUX Staffing
2. Go to Columns and add Investment (Active) so you are able to check in real time what you have in the list
3. In prefilter, for Active (Investment) = Yes , switch this to Active (Investment) = ---ALL and wait for it to load
4. Save the view
5. Switch it back to  Active (Investment) = Yes. Wait for it to load. It should load correct amount of results, check they are Active in the list
6. You can then save the view again