NSX Edge VM is in invalid state in vCenter

Products

• VMware NSX

Issue/Introduction

• In vCenter, the NSX Edge VM is marked as Invalid.
• The NSX Edge VM is powered off and cannot be powered on.
• In NSX UI, under System > Fabric > Nodes, the NSX Edge node is shown with status: MPA Connectivity Down

Environment

VMware NSX

Cause

NSX Edge appliances may enter an invalid state following a vSphere outage, such as the loss of a datastore.

Resolution

This is a condition that may occur in a VMware NSX environment.

If the storage issue has been resolved but NSX Edge VM remains in an invalid state, perform the following steps:

Workaround:

1. In vCenter, navigate to the affected NSX Edge VM.
2. Take note of the datastore location.
3. Select Actions > Remove from inventory.
4. Register the NSX Edge VM back into inventory:
   1. Navigate to the folder of the affected NSX Edge VM inside the previously noted datastore.
   2. Right click on the .vmx file.
   3. Click Register VM.
5. Power on the NSX Edge VM.
6. If the NSX Edge VM status does not recover, replace the NSX Edge node with a healthy one:
   1. Deploy a new NSX Edge node from the NSX UI.
   2. Replace the affected NSX Edge node with the newly deployed NSX Edge node using the Replace Edge Cluster Member option.
   3. Delete the affected NSX Edge node from the NSX UI.
   4. Confirm that the invalid NSX Edge VM is no longer present in the vCenter inventory.
   5. If it is still in the vCenter inventory, delete the invalid NSX Edge VM from disk.