In ConnectAll the process count is dropping to '-1' upon a create/update failure, which could potentially lead to parallel polling.

Products

• ConnectAll On-Prem
• ConnectALL
• ConnectAll SaaS

Issue/Introduction

Steps to Reproduce: 

• Create an automation between Jira and Rally.
• Do the mapping like.

• Create a record from Jira with inline attachment and label Ex:

• Because of the long value in label syncing to rally - Create partial should happen.
• Check the applicaton_link table for the processing count.

 

Expected Results: 

• Processing should not drop to negative when partial failure happens

Actual Results:

• The process count is dropping to '-1' upon a create/update failure, which could potentially lead to parallel polling.

Environment

4.x

Cause

DE182010

Resolution

Fixed in 4.1.1