AWI throws an error when opening a historical version of a USERG from the version management tab

Products

• CA Automic Workload Automation - Automation Engine
• Automic Automation
• Automic SaaS
• CA Automic One Automation

Issue/Introduction

In the Automation Web Interface (AWI), an error may occur when opening a historical version of a User Group (USERG) object from the Version Management tab.

When accessing a previous version (for example, a state prior to user assignments), the interface automatically navigates to the Assigned Users tab and displays an error message instead of the expected empty list.

If the user switches to another tab (such as Automation Engine) and then returns to the Assigned Users tab, the data loads correctly and an empty list is displayed as expected.

This behavior is limited to the initial load of the versioned object and does not impact the underlying data integrity.

Environment

Release: v24.4.x

Component: Automic Web Interface

Cause

DE184070

Resolution

Update to a fix version listed below or a newer version if available.

Fix version:

Component(s): Automic Web Interface

Automation.Engine 24.4.5 - Planned release June 2026