SRM getting collection error in the Usage Meter after being removed from the vCenter
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SRM getting collection error in the Usage Meter after being removed from the vCenter

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Article ID: 433785

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Updated On:

Products

VMware Usage Meter

Issue/Introduction

SRM has been removed from the vCenter, however Usage Meter still trying to collect data from SRM and getting "SRM partial collection error"

Environment

Usage Meter 9.x

Cause

SRM was not removed from the vCenter product setting under Product tab. Hence the Usage Meter was still trying to collect data from SRM and failing with collection error for SRM. 

Resolution

Login to Usage Meter UI, click on the Product tab and locate the vCenter. 

Edit the vCenter settings and uncheck the SRM data collection option and click save.