Board view: Missing Task Owners in Hierarchy board grouping

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

The Hierarchy board view fails to display all resources when grouping by Task Owner, limiting the visible columns to the first few entries

SYMPTOMS:

• Hierarchy board view does not list all resources.

• Only the first few Task Owners are displayed when grouping.

• Data appears unavailable or missing in the MUX board interface.

IMPACT: Users cannot see the full dataset in board view, leading to incomplete resource visibility.

Environment

Clarity 16.4+

Resolution

This has been converted to a story for a board design. S500401

Additional Information

WORKAROUND: Expand the existing columns manually within the board view.

ACTION: Continue expanding column widths until the horizontal scroll bar appears.

EXPECTED: Once the scroll bar is active, scroll to the right to reveal the remaining Task Owners.