DynamicTypes cause timeouts in Aria Automation Custom Forms and/or Aria Orchestrator Workflows

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

• Errors occur when trying to create a deployment from Aria Automation where DynamicTypes are involved.
• We can monitor from "/services-logs/prelude/vco-app/vco-server-app.log" to see how long each DynamicTypes API call takes, ideally this should be no longer than 5 seconds, often finishing in under 1 second (measured in milliseconds).
• For example, an environment with an unhealthy Dynamic Types configuration:
  

  ####-##-##T##:##:##.###Z INFO vco [host='vco-app-####' thread='http-nio-####-exec-####' user='-' org='-' trace='-'] - ###.###.###.### - - [##/###/202#:##:##:## +0000] GET /vco/api/catalog/DynamicTypes/###/########-####-####-####-############ HTTP/1.1 200 686  73071 ms
  ####-##-##T##:##:##.###Z INFO vco [host='vco-app-####' thread='http-nio-####-exec-####' user='-' org='-' trace='-'] - ###.###.###.### - - [##/###/202#:##:##:## +0000] GET /vco/api/catalog/DynamicTypes/###/########-####-####-####-############ HTTP/1.1 200 686  78343 ms
  ####-##-##T##:##:##.###Z INFO vco [host='vco-app-####' thread='http-nio-####-exec-####' user='-' org='-' trace='-'] - ###.###.###.### - - [##/###/202#:##:##:## +0000] GET /vco/api/catalog/DynamicTypes/###/########-####-####-####-############ HTTP/1.1 200 686 63108 ms
  ####-##-##T##:##:##.###Z INFO vco [host='vco-app-####' thread='http-nio-####-exec-####' user='-' org='-' trace='-'] - ###.###.###.### - - [##/###/202#:##:##:## +0000] GET /vco/api/catalog/DynamicTypes/###/########-####-####-####-############ HTTP/1.1 200 686 78885 ms
  ####-##-##T##:##:##.###Z INFO vco [host='vco-app-####' thread='http-nio-####-exec-####' user='-' org='-' trace='-'] - ###.###.###.### - - [##/###/202#:##:##:## +0000] GET /vco/api/catalog/DynamicTypes/###/########-####-####-####-############ HTTP/1.1 200 686 63381 ms

Environment

• Aria Automation 8.18.1
• Aria Orchestrator 8.18.1

Cause

Max Thread exhausted for the Dynamic Types service when in heavy use.

Resolution

To resolve this issue, Please open a Support Request with Broadcom Technical Support and note this Article ID (433649) in the problem description and the results of the query above. For more information, see Creating and managing Broadcom support cases.