AAI Diagnostic Collection Tool

Products

• Automation Analytics & Intelligence

Issue/Introduction

The AAI Diagnostic Collection Tool is a standalone Java utility that collects log files, configuration files, OS information, directory listings, and database diagnostics from an AAI (Automation Analytics Intelligence) server installation. It packages everything into a single archive that can be sent to Broadcom Support for troubleshooting.

 

By default it will collect the last 10 days of AAI logs. 

Environment

Linux

Windows

Requires JDK 17.x

Resolution

Download the attached tool to your AAI server and unzip the file.

Below are sample usages for how to run it by specifying the installation directory for your AAI server.

Windows:
    run-diagnostic.bat c:\aai

  Linux/macOS:
    ./run-diagnostic.sh /opt/aai

  Force .zip output (default on Windows, optional on Linux):
    ./run-diagnostic.sh /opt/aai --zip

  Force .tar.gz output (default on Linux, optional on Windows):
    run-diagnostic.bat c:\aai --tar

Notes
  - Requires Java 17+. Set JAVA_HOME to a JDK 17+ installation.
  - Output is a single archive in the current directory (or output_dir if provided).