Error: Missing Edit Topology role after upgrading Performance Management to 25.4.5

Products

• Network Observability
• CA Performance Management

Issue/Introduction

Cannot add backgrounds to network topology because the Edit Topology role is missing in NetOps Portal after upgrading to version 25.4.5

Environment

Performance Management 25.4.5
This occurs specifically when bypassing version 25.4.4 during the upgrade path to 25.4.5.

Cause

A SQL script is skipped when bypassing version 25.4.4 during the upgrade path to 25.4.5.

Resolution

The resolution for this issue is currently targeted for DX NetOps 25.4.6.

Note that this is subject to change, and there are no release dates I can provide at this time.

There is a list of fixed issues in the documentation which is updated with each release.

You can sign up for notifications in your support account to be notified when new DX NetOps releases are available.

Additional Information

Workaround:

1) Make sure you have good portal backups per the documentation.

2) Run:

/opt/CA/MySql/bin/mysql netqosportal -u netqos -p < /opt/CA/PerformanceCenter/SQL/upgrade/25.4.4.0/add_edit_topology_access_right.sql

Adjust the paths as needed for your installation and enter the mysql password when prompted.