Cisco Syslog Trap Severity Mapping Mismatch in Spectrum
Article ID: 433426
Updated On:
Products
Issue/Introduction
Cisco Syslog traps display an incorrect severity mapping mismatch in DX NetOps Spectrum․
ERROR MESSAGE: "ELEMENT_CRITICAL: Memory very high"
SYMPTOMS:
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Trap severity 4 warning produces an orange major alarm instead of a yellow minor alarm․
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Sending a trap with severity 0 results in an error․
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Event 0x210c0e reports an incorrect severity value․
CONTEXT: This occurs when Spectrum processes Syslog traps from Cisco devices and maps them to events․
IMPACT: Alarm severities do not accurately reflect the original Syslog severity․
Environment
DX NetOps Spectrum: 24.3.x, 25.4.x
Cause
A product defect causes a severity mapping mismatch where the Syslog severity translates incorrectly into the Spectrum alarm severity․
Resolution
RELATED RESOURCES:
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Known Issue: Defect DE183600
KNOWN LIMITATIONS:
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Without the fix, severity 0 traps fail and severity 4 traps show as orange․
VERSION NOTES:
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v25․4․6 and earlier: Exhibits the mapping mismatch․
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May/June 2026 release: Contains the permanent fix․
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