Problem during VCF Automation update to 9.0.2

Products

• VCF Operations

Issue/Introduction

• While updating VCF Automation from version 9.0.1 to 9.0.2, The task fails at Stage 4 Backup data with below Error in the Fleet Management: ERROR Code: LCMVMSP10010
  
  
• In the /var/log/vrlcm/vmware_vrlcm.log  on the Fleet Management appliance errors similar to the following can be seen:
  ERROR - Process failed due to a timeout error, please try again later and update the timeout if necessary
INFO - Running cleanup
INFO - Releasing lock if acquired by current host\\n/usr/bin/common.sh: line 692: kill: (423) - No such process
INFO - Stopped extend lease lock background thread
INFO - Lock released successfully\\n\",\"running\":false,\"outputValues\":{\"message\":\"Process failed due to a timeout error, please try again later and update the timeout if necessary\",\"vcfa\":{\"status\":{\"description\":\"Process failed due to a timeout error, please try again later and update the timeout if necessary\",\"successful\":false}}},\"completedAt\":\"2026-03-12T16:03:53Z\"}","token":null,"contentLength":-1,"allHeaders":null}

Environment

VCF Operations 9.x

Cause

The Postgres database backup took long time to complete due to lock issue. Due to this Update process failed with a timeout error

Resolution

1. Manually confirm the Postgres backup job in VCF Automation.
2. If the last backup job is complete, Click on Retry in the failed update task below the Error LCMVMSP10010