After upgrading to version v15 of Identity Manager (IM) and Identity Portal (IP), SAML Single Sign-On (SSO) fails. The Assertion Consumer Service (ACS) rejects the SAML AuthnRequest as invalid, preventing authentication.
IGA Xpress 1.0
IGA Suite v15
In version 15, the SAML AuthnRequest generated by IM/IP includes additional attributes and elements not present in version 14:
Newly Introduced Elements
ProtocolBinding attribute
NameIDPolicy element
Although these additions are valid per the SAML 2.0 specification, the target ACS may enforce stricter validation policies and reject requests containing unsupported or unexpected fields.
This issue has been addressed in Fix Pack 5 for version v15.
Action Required
Upgrade both:
Identity Manager (IM)
Identity Portal (IP)
to Fix Pack 5 or later
The v14 (working) SAML request is as follows:
<?xml version="1.0" encoding="UTF-8"?>
<saml2p:AuthnRequest
AssertionConsumerServiceURL=https://<test-host>/sigma/app/acs
Destination=https://<test-host>/idp/SSO.saml2
ID="_1ea037adc52c55c4f0114f7d19a487cb"
IssueInstant="2026-03-16T10:05:46.486Z"
Version="2.0"
xmlns:saml2p="urn:oasis:names:tc:SAML:2.0:protocol">
<saml2:Issuer xmlns:saml2="urn:oasis:names:tc:SAML:2.0:assertion">
https://<test-host>/sigma
</saml2:Issuer>
</saml2p:AuthnRequest>
The new v15 (invalid) SAML adds a few more attributes/elements to the SAML request
<?xml version="1.0" encoding="UTF-8"?>
<saml2p:AuthnRequest
AssertionConsumerServiceURL=https://<test-host>/sigma/app/acs
Destination=https://<test-host>/idp/SSO.saml2
ID="_a72e18b0a77dfc61a864462982f6f91d"
IssueInstant="2026-03-16T09:56:16.135Z"
ProtocolBinding="urn:oasis:names:tc:SAML:2.0:bindings:HTTP-Artifact"
Version="2.0"
xmlns:saml2p="urn:oasis:names:tc:SAML:2.0:protocol">
<saml2:Issuer xmlns:saml2="urn:oasis:names:tc:SAML:2.0:assertion">
https://<test-host>/sigma
</saml2:Issuer>
<saml2p:NameIDPolicy
AllowCreate="true"
Format="urn:oasis:names:tc:SAML:2.0:nameid-format:transient"/>
</saml2p:AuthnRequest>