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Error : Unable to load SiteMinder host configuration object on Windows


Article ID: 4334


Updated On:


CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On CA Single Sign On Agents (SiteMinder) SITEMINDER



Siteminder Agent will not load on Windows Server. This used to work
but broke 3 days ago. When checking paths and permissions, all seem to
be correct.

The following error is in the event viewer.


  Unable to load SiteMinder host configuration object or host configuration file.

  C:\Program Files\netegrity\webagent\config\SmHost.conf

In the SMPS Server Log the following information messages are

  Bad security handshake attempt. Handshake error: 3154
  Handshake error: Shared secret incorrect for this client
  Failed handshake with ::ffff: 

NOTE: The IP address noted in the SMPS Log is the IP address of the
Siteminder Agent Web Server.




The shared secret in the SmHost.conf file may not be accepted by the
Policy Server.




Web Agent all versions




Running smreghost to re-register the agent should resolve this issue.

  smreghost -i policy_server_IP_address:[port] -u administrator_username -p administrator_password -hn hostname_for_registration -hc host_configuration_object

Example: smreghost -1 -u siteminder -p suPassword -hn AgentName -hc c:\path\to\smhost.conf