Siteminder Agent will not load on Windows Server. This used to work
but broke 3 days ago. When checking paths and permissions, all seem to
be correct.
The following error is in the event viewer.
Description:
Unable to load SiteMinder host configuration object or host configuration file.
C:\Program Files\netegrity\webagent\config\SmHost.conf
In the SMPS Server Log the following information messages are
generated.
Bad security handshake attempt. Handshake error: 3154
Handshake error: Shared secret incorrect for this client
Failed handshake with ::ffff:192.168.2.123:3318
NOTE: The IP address noted in the SMPS Log is the IP address of the
Siteminder Agent Web Server.
The shared secret in the SmHost.conf file may not be accepted by the
Policy Server.
Web Agent all versions
Running smreghost to re-register the agent should resolve this issue.
smreghost -i policy_server_IP_address:[port] -u administrator_username -p administrator_password -hn hostname_for_registration -hc host_configuration_object
Example: smreghost -1 192.168.2.100:4444 -u siteminder -p suPassword -hn AgentName -hc c:\path\to\smhost.conf