NSX Version Mismatch after upgrade
Article ID: 433307
Updated On:
Products
Issue/Introduction
After upgrading an NSX deployment in VCF Operartions, you observe that NSX components continue to report the previous version in the UI.
example: 4.2 to 9.0
Environment
VCF Operations
NSX
Cause
This issue occurs because the NSX upgrade process did not reach full completion within the NSX Manager. VCF Operations reports the version based on the active state of the NSX Manager; You will also see the old version from help->about in the NSX UI. If the upgrade workflow is paused or requires manual intervention (showing "Continue with Upgrade"), the reported version will not update to the target baseline.
Resolution
To resolve this issue, complete the upgrade process manually within the NSX Manager:
- Log in to the NSX Manager UI.
- Navigate to System > Upgrades.
- Click Continue with Upgrade to resume the upgrade progress.
- Verify the upgrade finishes successfully and the status shows as "Completed."
Log in to the VCF Operations UI and confirm the NSX component now displays the correct version.
Additional Information
Reference on performing an inventory sync if needed:
NSX upgrade cancels automatically in VCF Operations 9.0.2
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