Unable to run PAM SC CP08 in Redhat 7.X servers
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Unable to run PAM SC CP08 in Redhat 7.X servers

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Article ID: 433301

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Updated On:

Products

CA Privileged Access Manager - Server Control (PAMSC)

Issue/Introduction

Trying to run PAM SC 14.10.80.24 on Redhat 7.X with a supported Kernel version, there is an error:

[root@example LINUX]# SEOS_load
SEOS_load: Executing un/load exit file,  <PAMSC_HOME>/exits/LOAD/SEOS_load_int.always -pre
CA Privileged Access Manager Server Control seversion v14.10.80.24 - Display module's version

Copyright (c) 2018 CA. All rights reserved.

Running under:  Linux
SEOS_load: "Red Hat Enterprise Linux" Kernel: 3.10.0-957.el7.x86_64
SEOS_load: <PAMSC_HOME>/bin/SEOS_syscall.70-3100-862-RHELX86_64.MP.ko
CA Privileged Access Manager Server Control seversion v14.10.80.24 - Display module's version

Copyright (c) 2018 CA. All rights reserved.

Running under:  Linux

File name:  <PAMSC_HOME>/bin/SEOS_syscall
Version  : 14.10.80.24
Created  : Feb 27 2026 21:19:59
OS info  : Kernel: 3.10.0-862.el7.x86_64-RH75 _LINU
SHA      : F51F0DF5F7AF3897A6C782AF9C6535F10A897D62DF61C52121B166F3EF6DF6738AE4BAA9E1F93EFB11F3603687779BA314D0B5E767E2315B17202694560A9578
MD5      : A6532F05A364A716757AD9A3C8F551FD
SEOS_load: dmesg:
SEOS_load: Executing un/load exit file,   <PAMSC_HOME>/exits/LOAD/SEOS_load_int.always -post
SEOS_load: SEOS_syscall WASN'T loaded
[root@example]# cat /tmp/ins_mod.tmp
insmod: ERROR: could not insert module  <PAMSC_HOME>/bin/SEOS_syscall: Package not installed

[root@example]# ll  <PAMSC_HOME>/bin/SEOS_syscall
lrwxrwxrwx. 1 root root 55 Mar  5 11:15  <PAMSC_HOME>/bin/SEOS_syscall ->  <PAMSC_HOME>/bin/SEOS_syscall.70-3100-862-RHELX86_64.MP.ko
[root@example]#

and PAM SC is not loaded

Cause

There is a defect affecting PAM SC 14.10.80.24 as well as several PAM SC CP07 builds when running in Redhat 7.X 

Resolution

Please contact Broadcomm Support to obtain a fix for your PAM SC installation in case your system experiences these problems