vCenter fails at 'SWITCHOVER' Stage on SDDC pre-check

Products

• VMware SDDC Manager

Issue/Introduction

Updating vCenter 8.x patch to the latest version via the SDDC manager encountered errors during the initial precheck steps 

 

VCENTER UPGRADE PRE VALIDATION                                CHECK

VCENTER UPGRADE MOUNT ISO                                         CHECK

VCENTER UPGRADE PRECHECK                                          CHECK

VCENTER UPGRADE PREPARATION                                     CHECK

VCENTER UPGRADE SWITCHOVER                                      ERROR 

VCENTER UPGRADE POST TASK                                           **

VCENTER UPGRADE POST UPGRADE CONFIGURATION   **

VCENTER UPGRADE POST VALIDATION                                **

VCENTER UPGRADE UNMOUNT ISO                                      **

VCENTER UPGRADE SUCCESS                                              **

 

vCenter logs:

/var/log/vmware/vlcm/vlcm.log

info vlcm [locerrors/vapierrors.go:45] [opID=691c5ff0] Error type: map[Data:null 

ErrorType:"ERROR" Messages:
[{"Id":"vcenter.deployment.migration_upgrade.unable_to_start_services_error","DefaultMessage":
"Unable to start all services during the upgrade","Args":[],"Params":null,"Localized":"Unable to start all services during the upgrade"},{"Id":"com.vmware.vcenter.vlcm.general_resolution","DefaultMessage":

 

Environment

VCF 9.x

vCenter 8.x

SDDC Manager 5.2.x

Resolution

a. A snapshot backup copy of both vCenter and SDDC manager are required before proceeding with the update

b.. Logon back into the SDDC and retry the upgrade using the 2nd option 'vCenter Regular Upgrade'. 

 

At this point you will see from the task update everything will be check (OK)

 

VCENTER UPGRADE PRE VALIDATION                                CHECK

VCENTER UPGRADE MOUNT ISO                                         CHECK

VCENTER UPGRADE PRECHECK                                          CHECK

VCENTER UPGRADE PREPARATION                                     CHECK

VCENTER UPGRADE SWITCHOVER                                      CHECK 

VCENTER UPGRADE POST TASK                                           CHECK

VCENTER UPGRADE POST UPGRADE CONFIGURATION   CHECK

VCENTER UPGRADE POST VALIDATION                                CHECK

VCENTER UPGRADE UNMOUNT ISO                                      CHECK

VCENTER UPGRADE SUCCESS                                              CHECK

 

c.  vCenter latest patch completed successfully.