Orchestrator Workflows failing with 401 - "Unauthorized" errors when calling Automation API

Products

• VCF Automation

Issue/Introduction

After an Automation outage, Orchestrator Workflows which call Automation APIs may start failing with 401 - "Unauthorized" errors.

Environment

VCF Automation 9.0.x

Cause

Orchestrator may have lost it's API permissions/authorization from Automation.

Resolution

1. In the Automation tenant, log in as the tenant admin.
2. Click the username in the top-right of the UI and select "My Account". 
3. Under "API tokens", select 'New' to create a new token for Orchestrator to use. 
4. In Orchestrator UI, run workflow "Update a VCF Automation Host" and added the new API token as an input.

Additional Information

Logging for this type of issue will be improved in future versions of Orchestrator.