ESXi 7.0 to 8.0 upgrade fails with "MISSING_DEPENDENCY_VIBS" error due to "hpe-upgrade" VIB

Products

• VMware vSphere ESXi

Issue/Introduction

Upgrading an ESXi host from 7.0 to 8.0 fails.

The following error is displayed during the system scan:

<MISSING_DEPENDENCY_VIBS ERROR:
Found=['HPE_bootbank_hpe-upgrade_1.4.1-10EM.###.#.#.########']
Expected=[] These vibs on the host are missing dependency if continue to upgrade. Remove these vibs before upgrade or use Image Builder to resolve this missing dependency issue.>

Environment

VMware ESXi 7.0

Cause

This issue occurs because the hpe-upgrade VIB installed on the source ESXi host is incompatible with ESXi 8.0.

Resolution

To resolve this issue, remove the incompatible VIB before proceeding with the ESXi host upgrade.

IMPORTANT: Before removing the hpe-upgrade VIB, it is highly recommended to consult with Hewlett Packard Enterprise (HPE) Support to ensure that the removal of this specific VIB does not impact any server-specific management tools or data collection tasks on your hardware.

1. Connect to the ESXi host using SSH as a root user.
2. Run the following command to verify the exact name and version of the VIB installed:

   esxcli software vib list | grep hpe-upgrade

3. Run the following command to remove the VIB:

   esxcli software vib remove -n hpe-upgrade

4. Reboot the ESXi host to apply the changes.
5. Retry the ESXi upgrade process.

Additional Information

ESXi Host upgrade fails with MISSING_DEPENDENCY_VIBS ERROR for EMC_bootbank_RP-Splitter
ESXi host upgrade fails with HostUpgrade.MissingDependencyVibs
ESXi Host Upgrade fails with erorr VIBs that are <MISSING_DEPENDENCY_VIBS ERROR: Found=['HTI_bootbank_hti-upgrade-vib_1.1.0-80EM.700.1.0.15843807']>