When viewing a dump captured by CA SymDump for CICS r 9.1 the user receives message CASD6250.
Article ID: 43285
Updated On:
Products
Issue/Introduction
Problem:
When the end user attempts to view the trace entries of a dump that was captured by CA SymDump for CICS the end user receives message
CASD6250 SYMDUMP/CICS COULD NOT LOCATE THE TRACE FORMAT REGION
The trace entries in the dump cannot be displayed.
Environment:
Z/OS
CICS
Cause:
The trace format region feature was not installed on the LPAR. The trace format region is a separate address space that CA SymDump for CICS ships the dumps trace entries to so they can be formatted. Once the trace entries are formatted they are passed back to the CICS region for display.
CCI is used to ship the trace between CICS and the trace format region.
If a user is reviewing a dump and selects the TRACE entries and the trace format region is not active on the LPAR you will receive message
CASD6250 SYMDUMP/CICS COULD NOT LOCATE THE TRACE FORMAT REGION
Resolution:
Please review the Symdump for CICS R 9.1 install guide for the topic below on how to define the trace format region.
Define and Schedule the Trace Format Region Job
The TRACE FORMAT REGION must be running within your CCI network in order for you to format CICS traces within CA SymDump for CICS.
Member TRCMSAMP contains the sample JCL for the CA SymDump for CICS TRACE FORMAT REGION. This job may be run as a normally scheduled job, or as a started task at your discretion. The TRACE FORMAT REGION can accommodate trace format requests from multiple CICS regions that have CA SymDump for CICS installed within an existing CCI NETWORK. These CICS regions may be at different releases of CICS.
The CA SymDump for CICS message guide has the following message.
CASD6250 SYMDUMP/CICS COULD NOT LOCATE THE TRACE FORMAT REGION
Reason:
To format the CICS trace entries, CA SymDump for CICS must locate the Trace Formatting Region within your existing CCI NETWORK. In this case, this region could not be found. Either the region has not been started, or the IN25OPTS TRCFFMID is incorrect.
Action:
Contact your Systems Programmer for resolution.
Environment
Component:
Feedback
