ESXi upgrade to version 8.0U3g from SDDC fails with error "Cannot upgrade to VCF version 5.2.2.0 because bundles 9e494f50-26f0-4c7d-a4b2-efcb6bd7eed3 are missing for domain. Please upload bundles 9e494f50-26f0-4c7d-a4b2-efcb6bd7eed3.
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ESXi upgrade to version 8.0U3g from SDDC fails with error "Cannot upgrade to VCF version 5.2.2.0 because bundles 9e494f50-26f0-4c7d-a4b2-efcb6bd7eed3 are missing for domain. Please upload bundles 9e494f50-26f0-4c7d-a4b2-efcb6bd7eed3.

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Article ID: 432738

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Updated On:

Products

VMware SDDC Manager

Issue/Introduction

  • When planning an SDDC upgrade to 5.2.2.0, the ESXi version as per BOM would be ESXi 8.0U3g
  • If the async patches are downloaded on SDDC, and the ESXi upgrade is being performed from SDDC, it will fail with below error:
    • Cannot upgrade to VCF version 5.2.2.0 because bundles 9e494f50-26f0-4c7d-a4b2-efcb6bd7eed3 are missing for domain <Domain_name>. Please upload bundles 9e494f50-26f0-4c7d-a4b2-efcb6bd7eed3.
  • /var/log/vmware/vcf/lcm/lcm.log will have the same error:
    • Cannot upgrade to VCF version 5.2.2.0 because bundles 9e494f50-26f0-4c7d-a4b2-efcb6bd7eed3 are missing for domain <Domain_name>. Please upload bundles 9e494f50-26f0-4c7d-a4b2-efcb6bd7eed3.
  • Under bundle Management on SDDC, we will see the ESXi 8.0U3g bundle for downlaod however, the bundle ID would be of the async patche:
  • Even after downloading the specific bundle with id "9e494f50-26f0-4c7d-a4b2-efcb6bd7eed3", the Bundle Management page won't reflect this bundle.

Environment

  • VMware Cloud Foundation 3.x
  • VMware Cloud Foundation 4.x
  • VMware Cloud Foundation 5.x

Cause

 This is a known issue on 5.x SDDC, which is happening because of different bundle IDs assigned to async patch bundle and 5.2.2 Release bundles.

  • 5.2.2 Release bundles
    • ESXi Patch
      • Bundle ID: 9e494f50-26f0-4c7d-a4b2-efcb6bd7eed3
      • Bundle name: bundle-226650
  • Async Bundles
    • ESXi Patch
      • Bundle ID: d5e588e7-25e5-47ae-b9bc-49c1e80b9354
      • Bundle Name: bundle-224440

Resolution

  • Perform a bundle clean up for the async bundle id: d5e588e7-25e5-47ae-b9bc-49c1e80b9354 - 224440
  • Download the 5.2.2 release bundles and not the async patch bundles
    • For offline depot, use the below command:
      • ./lcm-bundle-transfer-util --download --depotDownloadToken <Path_To_Token_File> --sv <mention source version here> --p 5.2.2.0
  • Now under Bundle Management on SDDC, the correct bundle with bundle id: 9e494f50-26f0-4c7d-a4b2-efcb6bd7eed3 can be found for ESXi 8.0U3g.