Both certificate and password disappear in VCF OPS UI

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

Fleet disconnect and reconnect automatically with ops before this issue observed

OPS root password are reset manually instead of Fleet before this issue observed

It is confirmed that both certificate and password display normally in fleet standalone UI

Environment

VCF Operations 9.0.1

Resolution

Perform inventory sync for VCF OPS on Fleet management -> lifecycle - > manage OPS component -> inventory sync

Retry the task with new root password of OPS to fix below error:

Error Code:LCMCOMMON80063

Invalid root credentials. Provide right credentials and retry