Parent report navigation breadcrumb missing in Custom Menu links

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

When configuring reports using Channels or Custom Navigation Menus, the link to the parent report (navigation breadcrumb) does not appear after selecting a drill-down report. This makes it difficult for users to navigate back to the top-level report. The links function as expected when the report is accessed directly from the native Reporting menu.

Steps to Reproduce

1. Log in to Clarity PPM with administrative or report-authoring privileges.
2. Identify or create a "Parent" report (e.g., Portfolio Inside).
3. Define a Drill-down capability within the report that links to a secondary "Child" report.
4. Ensure the drill-down functionality is saved and active within the report's native settings.
5. Navigate to the Custom Menu configuration settings.
6. Create a new Custom Navigation Menu link.
7. Configure this link to point directly to the Parent report.
8. Access the report specifically through the newly created Custom Menu link.
9. Once the Parent report loads, click on the element configured for the Drill-down.
10. Once the Drill-down report loads, observe the top navigation bar.

Expected Result: A breadcrumb or hierarchical link to the parent report should be visible.

Actual Result: The link to the parent report is missing when accessed via the custom menu.

Environment

v16.4.0

Resolution

The Product Management team has a backlog item to address this use-case gap in a future release.