In ConnectAll Orphan services seems to stop every couple minutes

Products

• ConnectAll On-Prem

Issue/Introduction

Steps to Reproduce: 
Issue not reproducible locally and happening specifically on customer environment.

 

Expected Results: 

Orphan service should start and keep on running

 

Actual Results:

Orphan service automatically getting stopped soon after startup and throw below error in Orphan.log file

 

ERROR 2026-02-24 10:05:47,054 [-1257206109 | | | | {}][main] com.connectall.orphan.ConnectAllOrphanApplication: ######ConnectALL Orphan Application startup Failed#######
ERROR 2026-02-24 10:05:47,054 [-1257206109 | | | | {}][main] com.connectall.orphan.ConnectAllOrphanApplication: Error starting Orphan Application
org.springframework.beans.factory.xml.XmlBeanDefinitionStoreException: Line 11 in XML document from class path resource [orphanConfigPoll.xml] is invalid

Workaround: 

Orphan service start working as usual after placing the attached orphanConfigPoll.xml file in Orphan/conf directory

Environment

4.x

Cause

DE183108

Resolution

Fix due in 4.1.1 build version.