Clientnet portal services keeps loading data

Products

• Email Security.cloud

Issue/Introduction

This article covers a scenario when your client net portal keeps showing loading data with a circle in the middle of the page , example:

Environment

Email Security.cloud

Cause

The main cause of the issue it's either the browser's cache or a proxy Inspection.

Resolution

In order to resolve the loading of data in the clientnet portal you would need to:

1 - Clear the browser's cache and cookies 

2 - Ensure that you are not using a proxy during the access. You can either bypass it or disable it.