Embedded SSO integration with NSX fails in VCF Operations

Products

• VCF Operations

Issue/Introduction

While attempting to integrate an embedded SSO with NSX through Fleet Management → Identity & Access, the integration fails with the following error: 

Error occurred while configuring the component for SSO. Check Support Logs under Control panel for more details.

 

This issue occurs in VCF Operations version 9.0.x and prevents successful SSO configuration for NSX.

Environment

 VCF Operations 9.0.x

Cause

The failure occurs because the NSX adapter in VCF Operations 9.0.x is in a warning state and is not collecting data properly.

Successful NSX endpoint collection via VCF Operations is essential for managing NSX through VCF Fleet Management. The issue is typically caused by incorrect or outdated system-managed credentials configured for the NSX adapter.

Resolution

Follow the steps below to resolve the issue:

• Log in to the VCF Operations UI as an admin user: 

  https://<VCF_OPS_IP_or_FQDN>/ui

• In the left panel, navigate to:
  Fleet Management → Passwords
  Ensure the password for the NSX component is in Active state.
• In the left panel, navigate to:
  Administration → Integrations
  Expand the VCF adapter and temporarily stop the collection for the NSX adapter.
• Edit the NSX adapter configuration:
  Rotate the System-Managed Credential
  Save the NSX adapter configuration.
• Start the collection for the NSX adapter.
  Wait for a successful collection cycle to complete.

Validate SSO Integration:

• Navigate to:
  Fleet Management → Identity & Access
• In the middle pane:
  Select the respective domain.
• In the right panel:
  Click on Component Configuration
• Verify:
  The NSX component status shows as Successful and Configured
  If the status is not successful:
  Click Deregister Component
• Reconfigure the component
• Confirm that login to NSX using VCF SSO is successful.

Note: As a pre-requisite, ensure that the NSX adapter is collecting data successfully for proper SSO integration in VCF Operations 9.0.x.