Attempting to login to NSX with vIDM AD user fails - "Error Call to Directory Service Failed"
Article ID: 432497
Updated On:
Products
VCF Operations
Issue/Introduction
- Attempting to log into NSX via vIDM results in the error below;
-
Error Call to Directory Service Failed
-
Environment
VMware Identity Manager 3.3.7
Cause
This error can occur when the DNS configuration of the vIDM instance is incorrect.
Resolution
Update the DNS configuration of the vIDM instance by following the steps in the KB below;
Feedback
Yes
No
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