vSAN VM Summary page has an error "This Virtual Machine is placed on multiple remote datastores. This configuration is not supported!

Products

• VMware vSAN

Issue/Introduction

Symptoms: 

• vSAN Skyline Health displays "Inaccessible" virtual objects for a specific Virtual Machine (VM) in a vSAN even though the vSAN objects for the mentioned VM does not exits in the vSAN Cluster.
  
  
• The VM Summary page in vSphere Client displays the error: "This Virtual Machine is placed on multiple remote datastores. This configuration is not supported!"
  
  
• Both vSAN Clusters are part of same vCenter appliance. 
  
  
• VM's datastore tab indicates there are two datastore mapping to the impacted VM. 
  
  

Environment

vSAN OSA 8.X

Cause

The VM is confirmed to be running healthily on a different vSAN cluster (e.g., PROD01), but phantom references remain in the source vSAN cluster (e.g., Test-MGMT).

Resolution

Note : Before following the below steps ensure there is a good backup of your impacted VM. 

Re-apply the storage policy for the impacted VM to clear the stale VM mapping in impacted vSAN Cluster. 

1. In the vSphere Client, navigate to the virtual machine.

2. Click the Configure tab and click Policies.

3. Click Reapply VM Storage Policy.