vSAN cluster file services configuration tabs are missing or greyed out
search cancel

vSAN cluster file services configuration tabs are missing or greyed out

book

Article ID: 432384

calendar_today

Updated On:

Products

VMware vSAN

Issue/Introduction

  • vSAN cluster - configuration tab for file services may not show the widgets/options for file services management.

  • File Service section on vSAN may also show "Not supported"

Environment

  • VMware vSAN 8.x

  • VMware vSAN 9.x

  • vSAN cluster with failed disk group.

Cause

  • The issue can be caused by a failed query by the vSAN file services agents for the cluster and disk version information. 

  • When vsanmgmtd run the query FindCompatibleVersionForCluster and it would return response as Disk format version 0 doesn't meet min requirement when there is an unhealthy or failed diskgroup on vSAN cluster, 

  • This would result in failure of loading management capabilities for the file services.

  • This can be validated by /var/log/vmware/vsan-health/vmware-vsan-health-service.log on vCenter server  and would report the events as below.

vmware-vsan-health-service-6528.log.gz:2026-03-05T12:28:21.284Z INFO vsan-mgmt[40913] [VsanFileServiceOVF::FindCompatibleVersionForCluster opID=agw-0000283-295c] The minimum disk format is 0
vmware-vsan-health-service-6528.log.gz:2026-03-05T12:28:21.284Z WARNING vsan-mgmt[40913] [VsanFileServiceOVF::FindCompatibleVersionForCluster opID=agw-0000283-295c] Disk format version 0 doesn't meet min requirement: 11

Resolution

  1. Remove the failed disk/diskgroup from the host and refresh the vSAN configure tab. This would enable the file service management options under vSAN configure tab.

  2. Removing the diskgroup which is reporting incorrect information to the vsan-mgmt would allow the queries to complete successfully. This would allow the vSAN management widgets/options and tabs to work as expected. 

  3. This can also be validated in the log  /var/log/vmware/vsan-health/vmware-vsan-health-service.log and it would show the Disk format version with expected version during FindCompatibleVersionForCluster on cluster.

vmware-vsan-health-service.log:2026-03-05T15:46:46.538Z INFO vsan-mgmt[64174] [VsanFileServiceOVF::FindCompatibleVersionForCluster opID=agw-0003519-3eb7] The minimum host version is 8.0.203
vmware-vsan-health-service.log:2026-03-05T15:46:47.086Z INFO vsan-mgmt[64174] [VsanFileServiceOVF::FindCompatibleVersionForCluster opID=agw-0003519-3eb7] The minimum disk format is 20

Powered by Wolken Software