While performing an upgrade in NFA Console we see a failure from Install log:
APP_DIR: NULL
Custom Action: com.ca.im.installanywhere.action.GetSsoUserInstallDir
Status: FATAL ERROR
Additional Notes: FATAL ERROR - class com.ca.im.installanywhere.action.GetSsoUserInstallDir FatalInstallException: $APP_DIR$ is not a valid directory name.
NFA Console from 24.3.7 to 25.4.4
This error message can be safely ignored. The installation can continue as normal.