Time Zone Unexpectedly Updates When Reverting to System-Defined SLA via End Time

Products

• Automation Analytics & Intelligence

Issue/Introduction

In AAI, when a user attempts to switch an SLA configuration from User-defined back to System-defined, the time zone is incorrectly updated/overwritten.

Problem Statement

• Expected Behavior: Reverting to a System-defined SLA should restore the original SLA logic without altering the configured time zone settings.

• Actual Behavior: If the SLA is configured using an End Time (rather than a Duration), switching back to System-defined triggers an unintended update to the time zone field.

Environment

 

• Product: Automic Automation Intelligence (AAI)

• Version: 24.3.0 HF3

 

Cause

DE181653

Resolution

This issue is scheduled to be resolved in a future release.

• Fixed Version: AAI 24.5.0

• Delivery Date: No tentative delivery date has been established at this time.