Unable to Run Web Services Job to Autosys Web Server

Products

• CA Workload Automation AE - Business Agents (AutoSys)
• CA Workload Automation AE - Scheduler (AutoSys)
• Workload Automation Agent

Issue/Introduction

Issue: 

The customer getting an unauthorized error when trying to run a Web Services job to the Autosys Web Server.  The event log will look like the following:

Job Name                                 Last Start                       Last End                        ST  Run/Ntry  Pri/Xit

_________________________ ____________________ ____________________ __ ________ ______

HTTPS                                     05/16/2016 21:40:37         05/16/2016 21:40:41   FA    1436/1   401   

 

  Status/[Event]  Time                 Ntry ES  ProcessTime           Machine

  --------------  --------------------- --  --  --------------------- ----------------------------------------

  STARTING        05/16/2016 21:40:37    1  PD  05/16/2016 21:40:37   ae-demo-ae.ca.com

  RUNNING         05/16/2016 21:40:37    1  PD  05/16/2016 21:40:38   ae-demo-ae.ca.com

    <Request is executing>

  FAILURE         05/16/2016 21:40:41    1  PD  05/16/2016 21:40:41  

    <Unauthorized>

  [*** ALARM ***]

 

    JOBFAILURE    05/16/2016 21:40:41    1  PD  05/16/2016 21:40:42   ae-demo-ae.ca.com

 

Environment:  

Autosys 11.3+

 

Cause: 

1. The user is not specified in autosys_secure

2. The job definition is not correct

3. The authentication order is not set to BASIC

 

 

Resolution:

1. Add the user that is in EEM as a WorkloadAutomationAEWebService user to autosys_secure as a user@host entry.  Using user@web_server_host or user@domain if AD is integrated.  Keeping in mind that user@domain is considered differently from [email protected]

2. Add the following two parameters to your job description with the appropriate information:

j2ee_conn_user: user that you added to autosys_secure

j2ee_authentication_order: BASIC,DIGEST,NTLM

 

 

Environment

Release:
Component: ATSYS