Cannot Split / Merge license in the Business Services Console (vcf.broadcom.com)

Products

• VCF Operations

Issue/Introduction

In the Broadcom Business Services Console (vcf.broadcom.com), a situation may be encountered where the split or merge buttons for licenses are missing or unavailable. This typically occurs when working with licenses that have been shared between tenants.

 

Symptoms:

• The "Merge" or "Split" license button is not visible in the Business Services Console.
• The license capacity cannot be modified for licenses assigned to a sub-tenant.

 

• 
  
  
  
  Tenant that licensing was shared with:
  
  

Environment

• VMware Cloud Foundation (VCF)
• Business Services Console (vcf.broadcom.com)
• Licensing Management

Cause

This is expected behavior. Currently it is only possible to split/merge licenses that have been assigned to the tenant directly. Split/merging licensing that have been shared with the tenant is not possible.

Resolution

Work with the tenant that is sharing the licensing to split the licenses accordingly before they are shared with the required tenant. 

Additional Information

Licensing Management