FTP_GET Uproc Recursive Looping and Delete Failure since 7.01.11
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FTP_GET Uproc Recursive Looping and Delete Failure since 7.01.11

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Article ID: 432057

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

In CA Automic Dollar Universe 7.01.11, FTP_GET type Uprocs running on the 64-bit kit for Linux  may fail or exhibit redundant behavior when downloading multiple files.

Symptoms:

  • Redundant Downloads: The Uproc re-scans the source directory after every successful file transfer, attempting to re-download files in an $N(N+1)/2$ pattern.
  • Job Abort: If "Action if exists" is set to Abort, the job fails (Status 4) when it detects the local file it just successfully downloaded.
  • I/O Overhead: If set to Replace, the job completes but redundantly overwrites the same files multiple times, causing high network and disk overhead.
  • Delete Failure: The job log may contain: Delete option failed. Can not delete ftp://... file - The transfer was nevertheless completed.

Environment

  • Product: CA Automic Dollar Universe (DUAS)
  • Operating System:  Unix/Linux
  • Affected Versions: 7.01.02, 7.01.11, 7.01.13
  • Regression From: 6.10.41

Cause

DE181900

FTP_GET type uproc failing when downloading several files, causing duplicate files to retry due to buffer space in Linux installations.

Resolution

Update to a fix version listed below or a newer version if available

Fix version(s):

Component: Application.Server (Node)

Dollar Universe 7.01.14 - Available

Dollar Universe 7.01.21 - planned release June 2026