vCenter Server Appliance 仮想マシンをインストールできない
Article ID: 432022
Updated On:
Products
Issue/Introduction
実行中の vCenter Server Appliance (vCSA) インストールがタイムアウトエラーで失敗する。
Installer-YYYYMMHH-hhmmss##.log:
YYYY-MM-DDThh:mm:ss.###Z - debug: targetServer: <FQDN>, sysName: <FQDN>, ipAddr: ###.###.###.###
YYYY-MM-DDThh:mm:ss.###Z - info: isHost: true Network Mode: static
YYYY-MM-DDThh:mm:ss.###Z - debug: <FQDN>: dnsResolve result for IPv4 : [ '###.###.###.###' ]
YYYY-MM-DDThh:mm:ss.###Z - debug: checking if ###.###.###.### exists in the network of vimConn: undefined
YYYY-MM-DDThh:mm:ss.###Z - debug: isIp: ###.###.###.###: true
YYYY-MM-DDThh:mm:ss.###Z - debug: getVmWithIPFQDN: hostName ###.###.###.### is associated with [ '###.###.###.###' ]
YYYY-MM-DDThh:mm:ss.###Z - debug: token:undefined, length:3, running total:3
YYYY-MM-DDThh:mm:ss.###Z - error: No VM found with hostname ###.###.###.###
YYYY-MM-DDThh:mm:ss.###Z - debug: Error in getVmWithIPFQDN: No VM found with hostname ###.###.###.###
YYYY-MM-DDThh:mm:ss.###Z - info: Network Prechecks Succeeded
....
YYYY-MM-DDThh:mm:ss.###Z - debug: sucMsg: You have successfully deployed the vCenter Server.
YYYY-MM-DDThh:mm:ss.###Z - info: vcsaFilePath: <Path to File-located Directory>
YYYY-MM-DDThh:mm:ss.###Z - debug: network prefix length: 24
YYYY-MM-DDThh:mm:ss.###Z - info: <PERFORMANCE>:DEPLOYMENT_SIZE:small
YYYY-MM-DDThh:mm:ss.###Z - debug: ovaFile retrieved: <Path to vCenter Server OVA File>
YYYY-MM-DDThh:mm:ss.###Z - debug: ovftoolCmd retrieved: <Path to "ovftool" Executable>
YYYY-MM-DDThh:mm:ss.###Z - debug: Updated current session with lstActTm Ddd MM DD YYYY hh:mm:ss GMT
YYYY-MM-DDThh:mm:ss.###Z - info: output:MANIFEST
....
YYYY-MM-DDThh:mm:ss.###Z - debug: ovfDeployTimer executed, OVF_DEPLOYMENT_DONE: false
YYYY-MM-DDThh:mm:ss.###Z - error: ovfDeployTimer: ovf deployment failed after 3600000 ms passed in which no response from the server was received
YYYY-MM-DDThh:mm:ss.###Z - info: Terminate the ovfDeploy process
YYYY-MM-DDThh:mm:ss.###Z - info: Cancelling the ping timer for session mgmt
YYYY-MM-DDThh:mm:ss.###Z - info: ovfProcess child process exited with code null
ovftool-YYYYMMDD-hhmmss###-YYYYMMDD-hhmmss###.log:
YYYY-MM-DDThh:mm:ss.### info OVFTool[06440] [Originator@6876 sub=vmomi.soapStub[0]] SOAP request returned HTTP failure; <SSL(<io_obj p:0x07cdc0d0, h:1172, <TCP '###.###.###.### : #####'>, <TCP '###.###.###.### : 443'>>), /sdk>, method: cloneSession; code: 500(Internal Server Error); fault: (vim.fault.InvalidLogin) {
--> faultCause = (vmodl.MethodFault) null,
--> faultMessage = <unset>
--> msg = "Received SOAP response fault from [<SSL(<io_obj p:0x07cdc0d0, h:1172, <TCP '###.###.###.### : #####'>, <TCP '###.###.###.### : 443'>>), /sdk>]: cloneSession
--> Cannot complete login due to an incorrect user name or password."
--> }
YYYY-MM-DDThh:mm:ss.### trivia OVFTool[06440] [Originator@6876 sub=HttpConnectionPool-000000] [DecConnectionCount] Number of connections to <cs p:080a4910, TCP:<FQDN>:443> dec to 0
YYYY-MM-DDThh:mm:ss.### verbose OVFTool[06440] [Originator@6876 sub=Default] Destruction of ViConnection
YYYY-MM-DDThh:mm:ss.### verbose OVFTool[06440] [Originator@6876 sub=Default] Getting session ticket
YYYY-MM-DDThh:mm:ss.### trivia OVFTool[47504] [Originator@6876 sub=HttpConnectionPool-000001] [RemoveConnection[P]] Connection removed; cnx: SSL(<io_obj p:0x0831b4e8, h:1760, <TCP '###.###.###.### : #####'>, <TCP '###.###.###.### : 443'>>); pooled: 0
YYYY-MM-DDThh:mm:ss.### trivia OVFTool[15728] [Originator@6876 sub=HttpConnectionPool-000001] [PopPendingConnection] No pending connections to <cs p:080a4910, TCP:<FQDN>:443>
YYYY-MM-DDThh:mm:ss.### trivia OVFTool[43572] [Originator@6876 sub=HttpConnectionPool-000001] [DecConnectionCount] Number of connections to <cs p:080a4910, TCP:<FQDN>:443> dec to 0
Environment
VMware vCenter Server Appliance
VMware vSphere ESXi
Cause
インストーラを実行したマシン上で稼働しているアンチウィルスサービスが、そのマシンと vCenter Server もしくは vCSA がデプロイされた ESXi との間の通信を妨げている。
Resolution
アンチウィルスサービスを停止あるいは無効化し、再度インストールを実行する。
Additional Information
Feedback
