SDDC Manager Plan patching shows No patches available even after downloading patch bundles

Products

• VMware SDDC Manager

Issue/Introduction

When attempting to update VCF SDDC Manager, the lifecycle management page shows no available updates, and the system incorrectly reports being up to date even after downloading patch bundles. The following error is logged in the LCM logs:

YYYY-MM-DDTHH:MM:SS ERROR vcf_lcm,XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX,YYYY c.v.e.s.l.b.d.d.DepotBundleDownloadServiceImpl,vac-scheduler-1 Got Http error 403 while downloading LCM 2.0 Manifest /evo/vmw/lcm/manifest/v1/lcmManifest.json

 

Environment

VMware Cloud Foundation 5.2.x
VMware SDDC Manager

Cause

The issue is caused by duplicate and legacy entries in the SDDC Manager configuration file /opt/vmware/vcf/lcm/lcm-app/conf/application-prod.properties. The system attempts to download manifests from an outdated path /evo/vmw/lcm/ instead of the correct path /COMP/SDDC_MANAGER_VCF/, which causes a 403 error in internal communication.

Resolution

1. SSH to SDDC Manager with the vcf user and switch to root.

2. Back up the existing configuration file.
   cp /opt/vmware/vcf/lcm/lcm-app/conf/application-prod.properties /opt/vmware/vcf/lcm/lcm-app/conf/application-prod.properties.bak

3. Edit the configuration file using a text editor.
   vi /opt/vmware/vcf/lcm/lcm-app/conf/application-prod.properties

4. Remove the duplicate configuration lines that contain the legacy paths:
   lcm.depot.adapter.remote.lcmProductVersionCatalogDir=/evo/vmw/lcm/productVersionCatalog
   lcm.depot.adapter.remote.lcmManifestDir=/evo/vmw/lcm/manifest

5. Restart the LCM service.
   systemctl restart lcm

6. Re-check the SDDC Manager UI to confirm that update options are now visible.

Additional Information

Japanese version: パッチバンドルをダウンロードしたにもかかわらず SDDC Manager のパッチ適用で利用可能なパッチなしと表示される(431527) 

For a similar issue where these configuration lines are missing rather than duplicated, refer to the following KB: SDDC Manager Plan patching shows No patches available(398689)