In ConnectAll ServiceNow record creation fails with error "Invalid table planned_task_rel_planned_task"
search cancel

In ConnectAll ServiceNow record creation fails with error "Invalid table planned_task_rel_planned_task"

book

Article ID: 431463

calendar_today

Updated On:

Products

ConnectAll On-Prem

Issue/Introduction

Steps to reproduce

* Create a new Dev Instance of ServiceNow

* Setup an integraiton to ServiceNow instance and any application to synchronize "Change Requests"

* Push a record from the application used to ServiceNow to create a new Change Request

Expected

* The sync should create a new Change Request

Actual

* The sync is failing with missing table for "planned_task_rel_planned_task"

Environment

4.1.0

Cause

DE182848

Resolution

Fix due in 4.2.0 build