Error 'Loading Data' loop when grouping by lookup attribute after row deletion

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Grouping by a lookup attribute in the Modern UX task grid causes a continuous loading loop if the referenced subobject row has been deleted․․․․

ERROR MESSAGE: "Loading Data" (Infinite loop)

• The task grid fails to load correctly when grouping is applied.

• Users experience a scrolling "loop" at the bottom of the page.

• Lookup values are not retained in the task object after the source subobject row is deleted.

Occurs in the Modern UX task grid when an attribute relies on a dynamic lookup querying a subobject.

Ensure the query handles null or orphaned values for deleted records.

Expected Results - You can scroll without issue

Actual Results - The page will seem to 'loop' on Loading Data

Cause

DE183354

Resolution

Fixed in 16.4.2