Updating SDDC Manager Single Sign-On Configuration only updates the management vCenter in an ELM group

Products

• VMware SDDC Manager
• VMware vCenter Server

Issue/Introduction

When using SDDC Manager to update the Single Sign-On Settings in a vCenter ELM cluster, the Management vCenter's SSO configuration updates with the new settings defined in SDDC Manager, but one or more of the vCenters in the ELM cluster do not get the new Single Sign-On configuration.

Environment

• VMware vCenter 8.x
• VMware SDDC Manager 5.x

Cause

The VmDir service on one or more of the vCenters was in a Failed state. 

• Use the command /usr/lib/vmware-vmdir/bin/vdcadmintool Option 6 to check the VmDir State
• 

Resolution

• Attempt to set vmdir state to NORMAL using /usr/lib/vmware-vmdir/bin/vdcadmintool Option 5
• If that fails, restart vmdir service with service-control --stop --vmdird && service-control --start --vmdird