Missing Actions like Monitor in WCC EEM ApplicationAccess policy

Products

• Autosys Workload Automation

Issue/Introduction

After upgrade of WCC to 24.x release, we do not see the new functionality (Monitor) access in ApplicationAccessPolicy.

Cause

There was a problem during WebUI policy upgrade phase, normally this is done automatically as part of upgrade.  This could happen if there was a problem with EEM connectivity during the upgrade phase.

One example from cawa_installer.log for such a use case looks like:

2026-02-06 04:41:07,079 [main] INFO  com.ca.wla.ae.installer.mm.action.wcc.RegisterWCCEEMPolicies(67) - Upgrading R12 EEM Policies for WCC
2026-02-06 04:41:07,081 [main] INFO  com.ca.wla.ae.installer.eem.WccEEMUtils(63) - EEM is already initialized.
2026-02-06 04:41:07,092 [main] DEBUG com.ca.wla.ae.installer.mm.action.wcc.RegisterWCCEEMPolicies(77) - Cannot register wcc eem policies com.ca.wla.ae.installer.exception.AEEEMValidationException: [CAUAJM_E_112111] An internal error occurred while interacting with the CA EEM server.
2026-02-06 04:41:07,093 [main] WARN  com.ca.wla.ae.installer.logger.LogHelper(52) - NonFatalException : W_AE_WCC_EEM_RegisterApp_Failed [CAUAJM_W_116420] Unable to register or upgrade the Web UI EEM application.
[CAUAJM_W_116420] Unable to register or upgrade the Web UI EEM application.
2026-02-06 04:44:17,812 [main] DEBUG com.ca.wla.ae.installer.customaction.AEBackUpLogs(288) - Exception occured while backing up EEM logs: 

Resolution

Reverting to a backup/snapshot prior to upgrade, fixing any errors during the upgrade phase might be the best approach. 

If that is not possible and you have a backup of your original custom policies prior to upgrade, you can follow below steps to get the new functionality into custom policies:

NOTE: This assumes that you have a backup of WCC EEM policies from the older release prior to performing the steps below.

• unregister WCC0004 application in EEM UI
• register WCC0004 using  UWCCRegister.xml from 24.1.01  (<wcc>/safex/UWCCRegister.xml)
• load custom backup WCC policies from older release, via safex
• now the custom policies should contain the upgraded changes that are needed for 24.x release
• Regenerate WCC certificates in EEM if needed using the WCC section in this document.