Error in VMware AVI load balancer AKO "Cloud uuid 'cloud' does not exist!"

Products

• VMware Avi Load Balancer

Issue/Introduction

• The Avi Kubernetes Operator (AKO) fails to initialize or sync, reporting a cloud connectivity issue.
• When inspecting the AKO pod logs with the following command:
  
  • kubectl logs <ako-pod-name> -n <namespace>
• The logs return a fatal error indicating the specified Cloud UUID cannot be found:
  
  • map[error:Cloud uuid 'cloud' does not exist!]
  • 

 

Environment

VMware AVI Controller: 22.1.7
VMware vCenter: 9.0.0

 

Cause

• Upon checking the cloud status, the cloud status shows 'Red' with the error [ValidateVersion] Version 9.0.0 not supported.
• Cloud Status shows 'Red' with the following error in the AVI controller UI. 
  • "[ValidateVersion] Version 9.0.0 not supported" 
• Version incompatibility between the infrastructure and the AVI controller.
• vCenter 9.0 is not supported with Avi Controller version 22.1.7
• 

Resolution

• Upgrade the AVI controller to a supported version.
• Always follow the compatibility check before the upgrade.
  • https://interopmatrix.broadcom.com/Interoperability