Recreating embedded connector in vIDM fails with error "Connector communication failed with response: for the connector ..."
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Recreating embedded connector in vIDM fails with error "Connector communication failed with response: for the connector ..."

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Article ID: 431150

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Updated On:

Products

VCF Automation

Issue/Introduction

  • After applying patch CSP-102547 receive the error "You do not have permission to access this page: /hc/3002/authenticate/"
  • Deleted connector but when recreating the embedded connector receive the error "Connector communication failed with response: for the connector ..." , applying the following KB does not resolve it KB Error "Connector communication failed with response:" while synching configured directory after applying CSP-102092 Patch to VMware Identity Manager. 
  • The config-state.json file located in /usr/local/horizon/conf/states/<TENANT_NAME>/<TENANT_ID> appears incomplete with entry similar to 
     "xenAppConfig" : {
                "isConfigured": false,
                "enabled": false,
                "brokerHost": null,
                "brokerPort": 443,
                "sslCert": null,
                "userName": null,
                "password": null,
                "serverList": null,
                "schedule":{"isConfigured":false,"frequency":"hourly","dayOfWeek":"sunday","hours":23,"minutes":55,"seconds":0}
                }
               }

Environment

VIDM 3.3.7

Resolution

Note: Please take snapshots prior to applying the below steps as per KB How to take a Snapshot of VMware Identity Manager 
  1. Apply steps in KB Directory synchronization fails with error 'Connector Communication failed with Response'
  2. Apply the steps in KB Steps to re-create embedded connector in vIDM