LCMVROPSYSTEM25063 error while deploying VCF Operations with Collector

Products

• VMware Cloud Foundation

Issue/Introduction

• While deploying VCF Operations with Collector, the task "Retreive the status for VCF Operations with VCF Operations Collector Deployment request" returned failed.
• On VCF Fleet Management, in /var/log/vrlcm/vmware_vrlcm.log, there is error like below:
  
  YYYY-MM-DDTHH:MM:SS INFO vrlcm[xxxx] [http-nio-xxxx-exec-1] [c.v.v.l.r.c.RequestController]  -- Retry error cause data : [ {
  "messageId" : "LCMVROPSYSTEM25063",
  "message" : "Error while checking the first boot status of Operations node. Check VCF Operations Fleet Management logs for more information and retry the request",
  "eventId" : "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx",
  "retry" : true,
  "exceptionMessage" : "Error while checking the first boot status of Operations node <IP address>",
  "exceptionStackTrace" : "com.vmware.vrealize.lcm.plugin.common.vrops.exceptions.PingException: Error while checking the first boot status of Operations node.\n\tat com.vmware.vrealize.lcm.plugin.core.vrops.tasks.FirstbootStatusCheckTask.execute(FirstbootStatusCheckTask.java:155)\n\tat com.vmware.vrealize.lcm.plugin.core.vrops.tasks.FirstbootStatusCheckTask.retry(FirstbootStatusCheckTask.java:184)\n\tat com.vmware.vrealize.lcm.automata.core.TaskThread.run(TaskThread.java:60)\n\tat java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)\n\tat java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)\n\tat java.base/java.lang.Thread.run(Unknown Source)\n",
  "localizedMessageId" : "VROPS_FIRSTBOOTSTATUSCHECKTASK_ERROR_00001",
  "parameters" : [ "<IP address>" ],
  "properties" : {
    "Redeploy" : "false"
  }
} ] 

Environment

VMware Cloud Foundation

Cause

Malfunction external DNS service

Resolution

Please configure the DNS server to ensure all VCF components, including Fleet Management and VCF Operations, can perform bidirectional resolution of IP addresses and FQDNs for each other.