IDSP (VIP Authhub) Admin Login Delay for Custom Tenants

Products

• Symantec Identity Security Platform - IDSP (formerly VIP Authentication Hub)

Issue/Introduction

Created a new custom tenant using IDSP API.

After that, tries to login new tenant UI with valid credentials.

Failure to login to the admin console of a custom tenant due to a transient "Invalid credentials" error.

However try again in 10 minutes later, the same login works.

Environment

IDSP (VIP Authhub) version: 3.4.4

Resolution

This issue will be addressed in release 4.0.2. 

Prior version 3.4.4, after custom tenant is created, the first time login using DefaultTenantAdminUser only happens after some time delay as default TTL value for Hazelcast is 10 minutes.