HTTP Status 404 - Not Found

Products

• Vantage Storage Resource Manager

Issue/Introduction

The Vantage StoragePoint web client is showing the message "HTTP Status 404 - Not Found" after the installation.

 

The vantage-gmi.log file from runtime/apache-tomcat-10.n.xx/logs shows the following error.

Ýhttp-nio-xx.yyyy.zz.n-mmmm-exec-4¨ ERROR c.c.v.g.s.RPCMonÝ73¨ - ERROR: RPC failed for the method 'connectHost'
1xx.yyyy.zz.n-mmmm-exec-4                                                            
com.ca.vantage.impl.ews.exception.EWSException: Communication error. Please check the host IP address or port number, verify the host task is running. Then try the action again.

Resolution

Reinstall the Vantage StoragePoint again and make sure that there is no error in vantage-gmi.log file. Restart the VANWEBUI started task and retry again.

If there are no errors in the vantage-gmi.log file and same error (404) is appearing again when tried to access the web client then clear the cache or try the url in browser's in-cognito window.