Custom field does not get populated when new Idea is created from template
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Custom field does not get populated when new Idea is created from template

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Article ID: 430915

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

  • A custom attribute is present in the system
  • This attribute has Field Level Security (FLS)
    • Only certain administrator groups have edit rights
    • Everyone else has view rights
  • This attribute is placed in the popup that is shown by the application when 'New From Template' button is pressed
  • For a non-admin user, the value that it holds is visible there. The field itself is uneditable
  • When other required fields are filled, and the Idea is created, it is noticed that the Idea that is newly created did not inherit the value of this field.

Resolution

Remove the field from the popup using Blueprints.