Custom field does not get populated when new Idea is created from template
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Article ID: 430915
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Updated On:
Products
Clarity PPM On PremiseClarity PPM SaaS
Issue/Introduction
A custom attribute is present in the system
This attribute has Field Level Security (FLS)
Only certain administrator groups have edit rights
Everyone else has view rights
This attribute is placed in the popup that is shown by the application when 'New From Template' button is pressed
For a non-admin user, the value that it holds is visible there. The field itself is uneditable
When other required fields are filled, and the Idea is created, it is noticed that the Idea that is newly created did not inherit the value of this field.